Maureen Colette

In retirement recordkeeping, a defect isn't just a software bug — it's a miscalculated contribution, a failed trade, or a compliance breach that affects real participants and their financial futures. Maureen Colette has spent 35 years making sure that never happens. As Convergent's quality assurance authority, she brings a rare combination of deep 401(k) and 403(b) product knowledge and battle-tested QA discipline across the full software development lifecycle — from requirements definition through production support — on some of the most complex retirement platforms in the industry.

Maureen specializes in translating the intricate business rules of retirement processing — plan eligibility logic, contribution limits, vesting schedules, participant loans, and regulatory compliance requirements — into precise test frameworks, traceability artifacts, and QA strategies that leave nothing to interpretation. She is equally at home stress-testing API integrations between payroll providers and recordkeeping platforms as she is validating end-to-end participant workflows across web-based and middleware systems. Her technical toolkit spans SQL, API testing, Azure DevOps, and JIRA, and she brings a sharp UI/UX lens that ensures retirement applications are not only functionally sound but genuinely usable. Known for her ability to step into complex, mid-flight projects and immediately deliver value, Maureen is the steady hand Convergent clients rely on when quality and delivery timelines are non-negotiable.