Maureen Colette

In retirement recordkeeping, a software defect shows up as a miscalculated contribution, a failed trade, or a compliance breach that affects real participants and their financial futures. Maureen Colette has spent 35 years making sure that never happens. As Convergent's quality assurance authority, she brings a rare combination of deep 401(k) and 403(b) product knowledge and battle-tested QA discipline across the full software development lifecycle, from requirements definition through production support, on some of the most complex retirement platforms in the industry.

Maureen specializes in translating the intricate business rules of retirement processing (plan eligibility logic, contribution limits, vesting schedules, participant loans, and regulatory compliance requirements) into precise test frameworks, traceability artifacts, and QA strategies that leave nothing to interpretation. She is equally at home stress-testing API integrations between payroll providers and recordkeeping platforms as she is validating end-to-end participant workflows across web-based and middleware systems. Her technical toolkit spans SQL, API testing, Azure DevOps, and JIRA, and she brings a sharp UI/UX lens that ensures retirement applications are not only functionally sound but genuinely usable. Known for her ability to step into complex, mid-flight projects and immediately deliver value, Maureen is the steady hand Convergent clients rely on when quality and delivery timelines are non-negotiable.